How to Fix Your TCL Roku Remote Not Working Issue

Let’s learn how to fix your TCL Roku remote not working issue quickly.

Before we jump to the solution, you should be aware of the type of Roku remote that you are using right now. Different remote will come up with different solutions.

Basically, Roku provides two types of remote: standard IR remote and Roku voice remote.

CHECK ALSO: TCL Roku TV Remote Instructions You Should Read

Contents hide

1 1. Standard IR Remote

1.1 How to Fix TCL Standard IR Roku Remote Not Working Issue

1.1.1 1. Make sure that nothing blocks the remote sensor from your TCL Roku remote.

1.1.2 2. Point in line at the TV sensor.

1.1.3 3. Install new batteries.

1.1.4 4. Check if the infrared is working

2 2. Roku Voice Remote

2.1 How to Fix TCL Roku Voice Remote Not Working Issue

2.1.1 1. Replace the batteries

2.1.2 2, Restart your TCL Roku TV and remote

2.1.3 3. Re-pair the TV with your TCL Roku remote

3 Conclusions

3.1 Related posts:

1. Standard IR Remote

The standard IR remote is the older version that uses invisible infrared light to transfer commands when you press the buttons. To use this IR remote, you must point it directly to your TCL Roku TV. Otherwise, it will not work at all.

If your Roku remote looks like the one on the image below, it means you have the standard IR remote.

How to Fix TCL Standard IR Roku Remote Not Working Issue

1. Make sure that nothing blocks the remote sensor from your TCL Roku remote.

The remote sensor usually is located in front of the TV. So, you should make sure that you don’t put anything in front of your TV that can block the remote sensor from receiving the transmission from your remote. For example, if you put books, decorations, or a soundbar, make sure that they don’t block the TV sensor.

2. Point in line at the TV sensor.

Try pointing the Roku IR remote directly at the TV from a short distance.

3. Install new batteries.

Low power batteries can cause your Roku remote to stop working. Try replacing your current batteries with the new ones. Then, check the result.

4. Check if the infrared is working

Note: You’ll need a smartphone to do this. And it’s better if you do it in a dark room.

In this part, we are going to test if the infrared of your remote is working properly. Follow the steps below:

Place the tip of your TCL Roku remote (where the IR sensor is) in front of the camera of your smartphone.
Launch the camera on your smartphone and do as if you are going to take a picture of the IR sensor of the remote.
Press the button on your remote while pointing it to the camera.
From your smartphone, you should see a blinking purple light as you hold down the button.

You can do the steps above several times to make sure that you see the purple light coming from the infrared sensor.

If you don’t see the purple light, it could be that the remote is broken.

2. Roku Voice Remote

Meanwhile, the Roku voice remote works more advance than the previous type. It uses your wireless network, so you don’t need to point it directly at your TCL Roku TV.

How to identify Roku voice remote? Check your remote and there should be a button with a mic logo on it.

How to Fix TCL Roku Voice Remote Not Working Issue

1. Replace the batteries

Open the cover of your battery compartment and remove the batteries.
Install new matching batteries to your TCL Roku remote.
Use the remote and observe it.

2, Restart your TCL Roku TV and remote

Restart your TCL Roku TV:
- Press the home button on your remote.
- Go to Settings > System > Power > System Restart > Restart
- Press the OK button to confirm
Open the cover of your battery compartment and remove the batteries.
Put the batteries back when the TV is on.

3. Re-pair the TV with your TCL Roku remote

Open the battery cover.
Hold down the pairing button for 3-5 seconds until you see the light blinking. If the light is not blinking, try replacing the batteries and repeat the step 2.
Restart your TCL Roku TV:
- Press the home button on your remote.
- Go to Settings > System > Power > System Restart > Restart
- Press the OK button to confirm
Wait for 30 seconds and the remote pairing dialog should appear on your TV screen.
Once paired, you’ll see the battery status of the Roku remote on your TV screen.

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Conclusions

Those were what you should do to fix your TCL Roku remote not working issue.

If you have tried all the methods above and your TCL Roku remote is still not working, then you probably should think about a Roku remote replacement.

Or, you can also use the Roku remote app. It’s available on the App Store and Play Store. Plus, it’s free.