An error message saying, “Your login is invalid. Please try again.” appears on your screen and you cannot login to Hulu? This may not be a common issue that everyone will experience. Only a few users that face this issue. Even so, it is quite annoying and you need to fix it as soon as possible. Thus, try several simple methods that we will discuss in this post.
Why I cannot login to Hulu?
You might be wondering why you have this issue while it was okay beforehand. There are several causes why you cannot login to Hulu. It could be one of the following:
- Invalid login information
- Subscription status
- Account activation
- Internet network
- Other errors and loading issues
How to Fix Cannot Login to Hulu Issue
Now, let’s take a look at the solution to fix this login issue on Hulu according to the causes one by one.
1. Invalid login information
The most common reason why you cannot login to Hulu is you have entered wrong email address and password. The error message that you see might indicate that either your email address or password is incorrect.
2. Email address
Check your email address once again before login in. Make sure that you use the correct email address. If you forget your email address, you can learn how to recover it here. Or, you can use the Account Recovery tool to find out the linked email address.
Do you forget your password? Try resetting it. If you don’t receive any email in 15 minutes, check the spam/junk folder. However, if you still don’t get any email (even in the spam folder) after one hour or more, it is possible that you insert the wrong email address.
However, if you believe that you have inserted the correct email address, but it doesn’t work, then you should read this article: Your email address was changed without your permission
4. Subscription status
If you can login to Hulu successfully, but failed to do so on other devices, there could be something wrong with your account.
Go to the Account page and check the status of your subscription. Check the payment method and make sure that the card is not expired. Once everything is set correctly, you should be able to login to Hulu again.
5. Account activation
Once you sign up for Hulu and bundle packages, you must activate your Hulu account to get the full access on the app and website. Go to this page to learn on how to activate Hulu.
6. Internet network
Hulu requires stable and fast internet connection. Thus, you need to make sure that the internet connection is good when you try to access Hulu on your devices.
Check the router (you can reset it if you want) of your internet network and browse on other website pages to see if your internet is working properly.
7. Other errors and loading issues
If you still cannot login to Hulu after trying all the methods above, you may try some of the basic troubleshooting below:
- Reinstall Hulu app
- Check for updates
- Clear browser or app cache
Those were the methods you can try to fix cannot login to Hulu issue. We hope the methods can get rid of the problem.
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